Refund policy

Every Legacy Lure Company lure is made to order and personalized for you, so I can't accept returns or exchanges for change of mind. Here's how I handle everything else.

If I made a mistake

If your lure doesn't match the personalization you entered when you ordered, I'll make you a new one at no cost. Email me a photo at hello@legacylurecompany.com within 14 days of delivery.

Spelling and wording

Your personalization is printed exactly as you type it, including spelling, capital letters, and punctuation. Please check it carefully before you order. A mistake in the text you entered isn't covered as a free replacement, but email me and I'll help with the fastest fix.

Damaged in shipping

If your order arrives broken or damaged, email me a photo of the item and the packaging within 14 days of delivery, and I'll make it right.

Changes and cancellations

Email me as soon as possible if you need to change or cancel your order. If I haven't started making your lure, I'll update or cancel it. Once your lure has been made, the order can't be cancelled.

Questions

Email hello@legacylurecompany.com and I'll get back to you.